Management Process

Our full-service management includes managing your property, managing your tenant and managing your money to ensure that everything runs smoothly.

How we manage the home:

First and foremost we manage your home as if it was our own. We want to make sure to protect your investment.

Manage Your Home

  • We will manage the maintenance issues with your property. No matter the age of a home, things break or need repair sometimes. If a tenant has an issue we will coordinate the maintenance to ensure that things are fixed in a timely fashion for your tenants. We only use licensed and insured contractors and will compare contractors to ensure we find someone who will meet all expectations. We pre-screen all contractors before hiring them to work on a home and will fire any contractors that do not meet our expectations.
  • We will handle all emergencies. You will not have to worry about receiving a phone call from a tenant at 2am! Our tenants have our after hours phone number to ensure that if an emergency situation arises they can contact us.
  • We will ensure all safety precautions are taken. We will check the smoke alarms, locks, look for signs of mold, etc before placing a tenant in the property. We will also respond to any safety issue a tenant may have.
  • How we manage the tenant:

    Manage Your TenantOur property managers represent you, the homeowner, and we will do our best to ensure that you are satisfied with our services.

  • Collect the monthly rent from the tenant in a timely fashion. We will communicate with you all issues that arise such as late rent, non-payment, etc. We will call the tenant for you to collect past due rent, file an eviction on your behalf if needed, file garnishment of wages if the situation arises, send the tenant to collections, etc. We will take every step possible to ensure that the owner receives their rent money.
  • Enforce the lease. Enforcing the terms of the lease is our most important job. We will drive by the property and complete property inspections to ensure that the tenant is taking care of your property and to ensure that they are not in violation of their lease agreement.
  • We will carefully screen each potential applicant so that you may choose the best tenant. We will communicate with the tenant on all issues so you can sit back and relax.
  • We will coordinate all move-in and move-out inspections with the tenant and keep you informed on what is going on.
  • How we manage your money:

    Manage Your Money
    We have strict guidelines here at Backyard Realty Group about how your money is handled. We follow the Georgia law and the Georgia Institute of Real Estate Commission money handling guidelines.

  • We collect the monthly rent from your tenant every month. The rent is due on the 1st of each month and late after the 5th. We will impose any late fees or delinquent fees when necessary.
  • Rent money is placed into an insured trust account and each rental property has its own record.
  • We will disburse the rent to you each month after it is received by the tenant and has been processed. You have the option to have a check mailed to you or to receive your funds by electronic transfer.
  • Each month you will receive a detailed summary of the rent received along with invoices for contractors (if applicable).
  • Every year we will provide you with a 1099 that includes rent collected for tax reporting purposes.